Terms & Conditions

General

These Terms & Conditions apply to all classes, services, and purchases made with Pilates Power House. By booking a class or purchasing a pass or membership, you agree to these terms.

Bookings

All classes and sessions must be booked in advance through our online booking system.

Bookings are confirmed only after successful payment or when a valid class pass or membership is available in your account.

Payments

All classes, class passes, and memberships must be paid in full at the time of booking unless otherwise agreed.

Payments are processed through our external booking provider.

Validity of class passes

Class passes and memberships are valid for the period stated at the time of purchase.

Unused sessions expire automatically after the validity period. Expired sessions cannot be refunded or extended unless required by law.

In the case of serious injury, illness, or other significant health issues, the validity of a class pass may be paused upon agreement with the instructor. A medical certificate may be requested. The pause must be arranged in advance and confirmed by the studio.

Cancellations and no-shows

Cancellations must be made within the time frame specified in our Cancellation Policy.

Late cancellations or no-shows will be charged as a used session or the full session fee.

Health and personal responsibility

Clients participate in classes at their own risk.

It is the client’s responsibility to:

  • Inform the instructor of any injuries, medical conditions, or physical limitations

  • Follow the instructor’s guidance during sessions

If you are unsure whether Pilates is suitable for you, please consult a medical professional before participating.

Liability

Pilates Power House is not liable for injuries, accidents, or loss of personal belongings unless caused by gross negligence or intentional misconduct.

Changes to schedule or instructors

Pilates Power House reserves the right to:

  • Change class schedules

  • Replace instructors

  • Cancel classes if necessary

In the case of a cancelled class, clients will receive a credit or alternative booking option.

Personal belongings

Clients are responsible for their personal belongings. Pilates Power House accepts no responsibility for lost or stolen items.

Privacy

Personal data is handled in accordance with our Privacy Policy.

Changes to terms

Pilates Power House reserves the right to update these Terms & Conditions at any time. The current version will always be available on our website.

Contact

Pilates Power House
Zürcherstrasse 131
8102 Oberengstringen, Switzerland

Email: pilates.powerhouse@gmail.com
Phone: +41 78 760 74 84